Terms & Conditions

Effective Date: September 11, 2025

Effective immediately

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Terms & Conditions

Effective Date: September 11, 2025

These Terms & Conditions govern your use of the PaceFit mobile application and services. By registering, accessing, or using the App, you agree to these Terms.

Eligibility & Registration

  • You must be a registered club member to use PaceFit
  • You agree to provide accurate, complete, and updated account details (full name, email, member ID)
  • Accounts are personal; do not share your credentials
  • You are responsible for activity under your account

Membership & Payments

  • Membership fees are payable monthly, based on your registration date and personalized due date
  • You must keep your account in good standing by completing payments before or on the due date
  • Payments are logged in the App (amount, date, method, status)
  • Late or missed payments may lead to account suspension or restrictions until resolved
  • Receipts and history are available under the Payment History section

Credits & Store

  • Members may hold credits in their account
  • Credits may be purchased, earned, or adjusted by the club
  • Credits can be used to place orders in the in-app store
  • Orders show product, quantity, unit price, and status
  • Once confirmed, orders are final unless otherwise allowed under club policies
  • Credits are non-transferable, non-exchangeable, and non-refundable, except as required by law
  • The club reserves the right to expire credits after a defined period or in case of account closure

App Services

Workout Sessions

  • The App lets you view, book, and track workout sessions (e.g., date, time, coach, exercises)
  • Attendance and progress are logged for operational and training purposes
  • Sessions may be rescheduled or canceled at the club's discretion, with reasonable notice when possible
  • Users must comply with gym/club rules when attending sessions

News & Announcements

  • The App includes a News section where official club updates, events, and announcements are posted
  • News content is created and managed by authorized staff only
  • Users may not post or modify content

Service Availability

  • We aim to keep the App available and functional, but do not guarantee uninterrupted access
  • Temporary downtime may occur due to maintenance, upgrades, or technical issues
  • We are not responsible for delays or failures caused by internet/network issues outside our control

User Policies

Acceptable Use

You agree not to:

  • Misuse the App for unlawful purposes
  • Interfere with the App's functionality or security
  • Attempt to reverse engineer, copy, or exploit the App
  • Submit false payment or order information
  • Impersonate other users or staff

Violation may lead to suspension, termination, or legal action.

Account Suspension & Deletion

  • The club may suspend or terminate accounts for unpaid fees, fraud, misuse, or violations of these Terms
  • You may request account deletion anytime via the App or by contacting support
  • Verification (member ID & password) will be required
  • Deletion removes personal data except where records must be retained (e.g., payment history for legal compliance)

Request account deletion here

Privacy & Data Use

  • Our handling of personal data is described in the Privacy Policy
  • By using the App, you consent to processing your data for membership management, payments, credits, sessions, and news delivery
  • We do not sell your data or use third-party advertising SDKs

View our Privacy Policy

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