Data Usage Policy

Effective Date: September 11, 2025

Comprehensive data transparency

Data Usage Policy

Effective Date: September 11, 2025

This Data Usage Policy explains how PaceFit collects, uses, stores, and shares user data. By using the app, you agree to this policy.

What Data We Collect

Account Data

Full name, email address, member ID, password (securely hashed), account status, credits.

Membership & Payments

Payment history, amount, method (cash, transfer, card), due dates, and subscription status.

Orders & Store

Items ordered, quantity, price, credits used, and order status.

Workouts & Sessions

Attendance, scheduled lessons, coaches, and progress tracking.

News & Announcements

Interaction with in-app news (read/updated).

Device & App Info

Device type, OS version, language, and basic usage analytics (non-sensitive).

How We Use Your Data

Data Usage Purposes

We use your data for the following purposes:

  • To manage your membership (registration, payments, credits)
  • To process transactions such as subscription fees and store orders
  • To track your workouts and progress for better coaching and reporting
  • To send official news and updates from the club
  • To secure your account, verify identity, and prevent fraud
  • To improve the app experience, performance, and stability

Data Protection & Storage

How We Store & Protect Data

  • All passwords are stored securely using industry-standard hashing
  • Sensitive data is transmitted over encrypted HTTPS connections
  • Personal and payment records are stored in secure servers and databases
  • Access is restricted to authorized staff only

Sharing of Data

We do not sell or share your personal data with advertisers. We only share data when:

  • Required by law or legal process
  • Necessary with trusted service providers (e.g., payment processors, cloud hosting) who help operate the app
  • For account deletion requests, we may retain payment records if legally required

Third-Party Services

PaceFit uses Google Play services and may integrate Firebase/analytics for performance and crash monitoring. These providers may collect anonymized device and usage information to keep the app stable.

Your Rights & Contact

Your Rights

You have the right to:

  • View and edit your personal data in your profile
  • Request deletion of your account and data from within the app
  • Access your payment history and credits at any time
  • Contact support for privacy or data-related concerns

Delete your account here

Retention of Data

  • Account and payment history may be retained as required by law (e.g., accounting rules)
  • Other data will be deleted once your account is deleted or inactive beyond retention periods

Policy Updates

We may update this Data Usage Policy from time to time. Updates will be posted in-app and include a revised effective date.

Contact

If you have questions about how your data is used, please contact us at:

Email: support@clubpace.fit

Contact Form: Submit a request